POLICY

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Here at RBL Aesthetics (Formerly known as Jessica’s Permanent Makeup) every appointment is very important to us. We understand that sometimes unexpected events may occur, and rescheduling is necessary; therefore, we respectfully request at least a 48 hours’ (business hour) notice for cancellations or any appointment changes.

 

Please notify us 48 hours in advance if you must cancel, or reschedule your appointment

 

Please call ahead if you are running late. We will do our best to accommodate you but will have to reschedule your appointment if you arrive 10 minutes or more late.

 

In our commitment to provide a unique and substantial experience to all of our clients and out of consideration and respect for all contributors along with their time, we have adopted the following policies:

 

We require a $100-105 minimum (Non-Refundable) booking fee to schedule an appointment.

You can pay a higher amount; however, we do not issue refunds under any circumstances. When you pay this fee, you are paying for the booking service. When you schedule your appointment, you commit to getting the service you book done. 

All payments are non-refundable!

 

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The booking fee can be credited towards the procedure cost as long as you keep your appointment, show up on time and follow the following guidelines:

 

Booking fees are charged to secure and reserve procedures and appointments.

If for any reason an appointment scheduled is not completed, any payments or booking fee will be forfeited. 

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We arrange enough time and adequate supplies used for each procedure. When changes occur not only does it change our books and inventory but also our schedule. Therefore, once a procedure is secured no changes can be made unless approved by Specialist/PMU Technician/Artist.

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Anytime a client is late, we are late with our next client as it becomes a domino effect, and the tardiness can accumulate resulting in a big delay. It is not fair for those who arrive on time to be affected and lose their valuable time due to someone else’s tardiness. Therefore, any arrival past 10 minutes from their scheduled appointment will be rescheduled and result in losing their booking fee. If you arrive 10 minutes passed scheduled time it is considered past the 10-minute window period and will result in losing/forfeiting the booking fee and appointment.

 

If you do not show up on time for your appointment you will lose/forfeit your booking fee. A 48-hour cancellation notice for any appointment changes is required to avoid losing booking fee. Rescheduling with a short notice (within 48-business hours of appointment), does not only affect our business finances but the artists as well. This may be their main and only source of income as any other job may be for others. Therefore, our artist are paid out regardless of their clients showing up or not. (So please be on time to avoid losing your appointment and booking fee. As much as we hate to do so, we value our clients/artists time and must stick to our policies.)
 

Depending on situation/circumstances, an arrangement to waive penalty as a one-time courtesy may be approved by Specialist/PMU Technician/Artist.

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*Retouches are recommended every 18 months from last session. We do not do retouches on work that were not done in our facilities. Anything passed 18 months from the last session, will be considered a new procedure at full price. If the area worked on is very faded but it has been less than 18-months, we will still have to start over and charge full price.

Durability of retention depends on many factors. To help our clients with information on retention, do’s & don’ts, we have created a Facebook group. Please request to be added to the following FB page; https://www.facebook.com/groups/rblmembers

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All first-time procedure costs cover one session. A second session is complemented for enhancements 6-8 weeks after 1st session for first-time appointments. Any additional sessions will be at client's expense. All procedures excluding bottom eyeliner require a touch up 6-8 weeks after to enhance the healed results. (Complimentary session is not included for promotional rates and model procedures, unless stated otherwise.) 

It is the client’s responsibility to inform specialist of any medical changes including pregnancy, cosmetic procedures or any physical changes or exposures that may affect healing results. Procedures cannot be done while pregnant. If client becomes pregnant after first session the second session can be done 3 to 10-months after delivery at their own expense at a full retouch price as long as shape is well visible. Otherwise, the client may need to be seen as a first-time procedure (per artist's discretion). Retouches following the 1st session for first-time procedures are only complementary 6-8 weeks after initial session. If you miss/reschedule the complementary session, a new booking fee will be required. That booking fee for the retouch session will increase in price as time passes due to the loss of pigment. It is important for the artist to enhance and replace pigment loss after the first session as soon as procedure area is healed around 6-8 weeks for best retention on first-time procedures (excluding bottom eyeliner). 

Healed results are visible after 4-6 weeks and client is able to determine then if an additional session is needed. Additional sessions are $50+ and must be done 6-8 weeks after last session. Therefore, additional sessions need to be scheduled within 4-6 weeks anything after the 8 weeks will result in an increase in price as time passes per week due to the loss of pigment. If the additional session appointment is rescheduled, client does not show or does not get the session done for any reason, the booking fee will be forfeited and a new booking fee will be required to rebook including the increase price per week passed after the 8 weeks of last session. 

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Note:
 

• No minors are allowed due to health regulations.

• Must not be pregnant or nursing

• Must be 18 years or older

• No alcohol or blood thinners within 24 hours  prior to appointment

• Avoid retinol (anti-aging agents), vitamins, medications that may affect results (if possible, per doctor's permission to do so) 14 days prior to procedure appointment.

• Must not be under or appear to be under the influence of any substances.

• Must not have Botox or invasive treatments or procedures done on or near procedure area 6 weeks prior to appointment. 

• Any arrivals later than 10 minutes will be rescheduled.

• No surgeries within 3 months from appointment date.

• A booking fee on regular priced services may be credited towards the service cost booked for within 90 days since the booking fee was paid. Regular priced booking fees are forfeited 90 days after date paid.

• A booking fee on promotional priced services may be credited towards the service cost booked for within 60 days since the booking fee was paid. Promotional booking fees are forfeited 60 days after date paid.

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 If you arrive to your appointment and breach our policy, you will be rescheduled and forfeit any credit from the booking fee paid to book that service. 

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If you made a full payment in advance, your payment is only validated for up to 12-months. Any amount paid will be forfeited and taken as a donation after 12 months since that payment was made. 
 

Booking Fees are $104 with with any non-cash transaction or $100 when paid with cash.

You can pay the booking fees through the following :www.rblaesthetics.com/book-online

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• paypal.me/rblaesthetics/104

• Cash App: $rblaesthetics

• Venmo: @rbl_aesthetics

• Zelle: info@rblaesthetics.com

• If you'd like to pay cash in person, we can make arrangements, or you can walk in Monday-Saturday 9am-5pm.

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We do not accept checks.​​​

 

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PIGMENT REMOVAL POLICY​

Once the removal process is initiated, it must be fully completed before continuing any prior work. Although 100% removal is not achievable, the licensed artist must approve the healing of the area before proceeding. By paying for the services in advance, the client agrees to finish the pigment removal process; otherwise, they forfeit the funds paid for both the removal and eyebrow service. The client understands that this process can take a considerable amount of time, potentially spanning months to years, depending on the level of scar tissue and pigment present in the skin​

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MEDIA CONSENT​

I, the client, potential client, affiliate, guest hereby authorize RBL Aesthetics, and its partners, agents, representatives, assigns, successors in interest and licensees, to photograph, audiotape, and/or videotape me and grant the Organization and its partners the irrevocable right to use my photograph, audio recording, video recording, or any reproduction or modification thereof (the “Photograph,” “Audio,” and/or “Video”), in any manner or medium throughout the world an unlimited number of times in perpetuity in advertising, trade, promotion, exhibition, or any other lawful purpose. I understand that I will not receive any monetary compensation for the permissions I am granting herein. I hereby waive any right of inspection of approval of the uses to which the Organization may put the Photograph, Audio, and/or Video. I acknowledge the Organization will rely on this permission and hereby release and discharge the Organization from any and all claims and demands arising out of or in connection with the Photograph or the exercise of the permissions granted here, including any or all claims for libel, invasion of privacy, or emotional distress. I understand that I cannot withdraw my consent after I sign this form and that this consent and release is binding on me and my heirs, legal representatives and assigns.

 

 

PRIVACY POLICY

**Security Risks:**

Electronic communication, such as emails and texts, may not be entirely secure and could be intercepted.

 

**Confidentiality:**

While we will make efforts to protect your information, we cannot guarantee total privacy in electronic communication.

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**Response Time:**

We aim to respond within 24-48-business hours, but urgent matters may need immediate phone contact.

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**Withdrawal of Consent:**

You can withdraw your consent for communications at any time by notifying us in writing.

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**Acknowledgement:**

I acknowledge the risks of electronic communication and consent to be contacted through the specified channels. By signing below, you agree to receive marketing communications from RBL Aesthetics via email, SMS, and phone about our products, services, education, promotions and any topic related to the company.

 

**Consent Details:**

I agree to receive: Email newsletters with updates, promotions, and offers. - SMS texts with time-sensitive deals and reminders. - Phone calls from our sales team. You can manage your preferences by: - Clicking "unsubscribe" in any email. - Replying "STOP" to an SMS. - Calling [Phone Number] to opt out of calls.

 

**Important Information:**

We will not share your personal information with third parties without your consent, unless required by law. We are committed to protecting your privacy in line with our [Privacy Policy].

 

Message and data rates may apply.

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When making an appointment, it is a two-way commitment. We can help by notifying you in advance to remind you of your appointment and ensure we are prepared to make your experience as pleasant as possible. For a gentle reminder please add your email on this site.

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Please input in the message the following ways you’d like to be notified.​​

 Options:

 

  Email or text message. 

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Standard Call, Message & Data Rates May Apply depending on your mobile carrier.

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